Terms of Service

Last updated: 2026-03-31

Welcome to Orba. These Terms of Service ("Terms") govern your access to and use of the Orba website located at getorba.com, including any content, functionality, products, and services offered on or through the website (collectively, the "Service"). Please read these Terms carefully before using our Service.

1. Acceptance of Terms

By accessing, browsing, or using the Orba website, placing an order, creating an account, or otherwise engaging with our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must not access or use the Service. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

You represent and warrant that:

• You are at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater.
• You have the legal capacity and authority to enter into a binding agreement.
• All information you provide to Orba is truthful, accurate, and complete.
• Your use of the Service does not violate any applicable law, regulation, or obligation you may have to a third party.

2. Use of Service

Orba grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms.

2.1 Permitted Use

You may use the Service to browse products, place orders, manage your account, and engage with Orba's content and features as intended. You agree to use the Service only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else's use and enjoyment of the Service.

2.2 Prohibited Conduct

When using the Service, you agree not to:

• Use the Service for any unlawful, fraudulent, or malicious purpose.
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Orba.
• Use any automated system, including but not limited to bots, scrapers, spiders, or crawlers, to access the Service for any purpose.
• Attempt to gain unauthorized access to any portion of the Service, other user accounts, computer systems, or networks connected to the Service.
• Introduce viruses, trojans, worms, malware, or any other material that is technologically harmful.
• Interfere with or disrupt the integrity, performance, or availability of the Service or its underlying infrastructure.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
• Collect or harvest any personally identifiable information from the Service without authorization.
• Use the Service in any way that could damage, disable, overburden, or impair Orba's servers or networks.

Orba reserves the right to terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

2.3 Service Availability

Orba strives to ensure the Service is available at all times. However, we do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice.

3. Intellectual Property

The Service and its entire contents, features, and functionality — including but not limited to all text, graphics, logos, icons, images, photographs, audio clips, video clips, digital downloads, data compilations, software, and the design, selection, and arrangement thereof — are owned by Orba, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

3.1 Trademarks

The Orba name, the Orba logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Orba or its affiliates. You may not use such marks without the prior written permission of Orba. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.

3.2 Content Restrictions

You may not modify, reproduce, distribute, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Service except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Service for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

3.3 User-Submitted Content

If you submit, post, or transmit any content to the Service, including but not limited to reviews, comments, feedback, or suggestions, you grant Orba a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or control all rights to the content you submit and that such content does not violate these Terms or any applicable law.

4. User Accounts

4.1 Account Creation

To access certain features of the Service, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information and to update such information as necessary to keep it accurate, current, and complete.

4.2 Account Security

You are responsible for safeguarding the password and any other credentials used to access your account. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions. You must notify Orba immediately at support@getorba.com upon becoming aware of any breach of security or unauthorized use of your account.

4.3 Account Termination

Orba reserves the right to suspend or terminate your account at any time and for any reason, including but not limited to:

• Violation of these Terms of Service.
• Fraudulent, abusive, or otherwise illegal activity.
• Conduct that is harmful to other users, third parties, or the business interests of Orba.
• Extended periods of inactivity.

You may also request the deletion of your account at any time by contacting us at support@getorba.com. Upon termination, your right to use the Service will immediately cease, and Orba may delete or retain your account information in accordance with our Privacy Policy and applicable law.

5. Purchases and Payments

5.1 Product Information

Orba strives to provide accurate product descriptions, images, and pricing on the Service. However, we do not warrant that product descriptions, images, pricing, or other content on the Service is accurate, complete, reliable, current, or error-free. If a product offered by Orba is not as described, your sole remedy is to return it in accordance with our return policy.

5.2 Pricing

All prices displayed on the Service are listed in U.S. dollars unless otherwise indicated. Prices are subject to change without notice. Orba reserves the right to correct any errors in pricing, whether on the Service, in an order confirmation, or otherwise, and to cancel any orders placed at an incorrect price. Applicable taxes, shipping fees, and handling charges will be calculated and displayed during the checkout process.

5.3 Order Acceptance

Your submission of an order constitutes an offer to purchase the products listed in your order. All orders are subject to acceptance by Orba. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product or service availability.
• Errors in product or pricing information.
• Errors in your order.
• Suspected fraudulent or unauthorized activity.
• Issues identified during payment verification.

If your order is cancelled after your payment has been processed, Orba will issue a full refund to the original payment method.

5.4 Payment Methods

Orba accepts various payment methods as displayed during checkout. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that the payment information you provide is true, correct, and complete. You authorize Orba to charge the total order amount, including applicable taxes and shipping fees, to your designated payment method.

5.5 Refunds and Returns

Orba's refund and return policies are outlined separately on our website. By making a purchase, you agree to the terms of our return and refund policy as published at the time of your purchase. For questions regarding refunds or returns, please contact us at support@getorba.com.

6. Shipping and Delivery

6.1 Shipping Methods and Timeframes

Orba offers various shipping options as displayed during the checkout process. Estimated delivery times are provided for informational purposes only and are not guaranteed. Delivery times may vary based on your location, the shipping method selected, product availability, and other factors beyond Orba's control.

6.2 Shipping Costs

Shipping costs are calculated based on the shipping method selected, the delivery destination, and the size and weight of the items in your order. Shipping costs will be displayed during checkout before you complete your purchase. Orba may offer free or discounted shipping promotions from time to time, subject to specific terms and conditions.

6.3 Risk of Loss

All items purchased from Orba are shipped pursuant to a shipment contract. The risk of loss and title for such items pass to you upon delivery of the items to the carrier. Orba is not responsible for any loss, damage, or delay caused by the shipping carrier once the items have been handed over to the carrier.

6.4 International Shipping

If Orba offers international shipping, you are responsible for all customs duties, import taxes, and any other fees or charges imposed by the destination country. Orba has no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing an international order.

6.5 Delivery Issues

If your order arrives damaged, is missing items, or does not arrive within a reasonable timeframe beyond the estimated delivery window, please contact us at support@getorba.com as soon as possible so we can investigate and resolve the issue.

7. Limitation of Liability

7.1 Disclaimer of Warranties

The Service and all products, content, and materials available through the Service are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Orba disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Orba does not warrant that:

• The Service will meet your requirements or expectations.
• The Service will be uninterrupted, timely, secure, or error-free.
• The results obtained from the use of the Service will be accurate or reliable.
• The quality of any products, services, information, or other material purchased or obtained through the Service will meet your expectations.
• Any errors in the Service will be corrected.

7.2 Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Orba, its directors, officers, employees, agents, affiliates, successors, or assigns be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with:

• Your access to, use of, or inability to access or use the Service.
• Any conduct or content of any third party on the Service.
• Any content obtained from the Service.
• Unauthorized access, use, or alteration of your transmissions or content.
• Any products purchased through the Service.

In no event shall Orba's total aggregate liability to you for all claims arising out of or relating to the Service or these Terms exceed the greater of one hundred U.S. dollars ($100.00) or the total amount you have paid to Orba in the twelve (12) months immediately preceding the event giving rise to the claim.

7.3 Indemnification

You agree to defend, indemnify, and hold harmless Orba, its directors, officers, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

8. Governing Law

8.1 Applicable Law

These Terms of Service and any disputes arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles.

8.2 Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration or in the courts as described below.

8.3 Arbitration Agreement

You and Orba agree that any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration conducted on an individual basis. You agree to waive your right to a jury trial and your right to participate in a class action, class arbitration, or representative proceeding. The arbitration shall be administered in accordance with the rules of the American Arbitration Association and shall take place in the State of Delaware.

8.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

8.5 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, and these Terms shall be construed as if such invalid, illegal, or unenforceable provision had never been contained herein.

9. Changes to Terms

Orba reserves the right to revise, update, or modify these Terms of Service at any time and at our sole discretion. When we make changes, we will update the "Last updated" date at the top of this page and post the revised Terms on the Service.

For material changes that significantly affect your rights or obligations, Orba will make reasonable efforts to provide notice, which may include:

• Posting a prominent notice on the Orba website.
• Sending an email notification to the address associated with your account.
• Displaying an in-site notification upon your next visit to the Service.

Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of and agreement to the updated Terms. If you do not agree to the revised Terms, you must stop using the Service and, if applicable, close your account. We encourage you to review these Terms periodically to stay informed of any updates.

10. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service or the Orba Service, please do not hesitate to contact us:

• Brand: Orba
• Website: getorba.com
• Email: support@getorba.com

We aim to respond to all inquiries within a reasonable timeframe. When contacting us, please provide sufficient detail regarding your question or concern so that we can assist you effectively.

Thank you for choosing Orba. We value your trust and are committed to providing you with an excellent experience.